You may return new, unopened items within 30 days of delivery for a full refund. Products must be returned in their original shipping boxes which display appropriate DOT shipping warnings and regulations.
Opened containers are not eligible for return. We accept only in stock items less a 10% restocking charge and less all freight charges both ways. Partial contents of kits and systems may not be returned since these are priced as a single unit. Shipments to outside of the United States may not be returned. Items received back to our warehouse damaged or non-saleable are not returnable so make sure to ensure and package properly when returning items. Returns must be made within 45 days of shipment to receive credit.
Trailer Screw Depot will not accept returns for applications that are non code-compliant. Please contact our office for technical data prior to purchasing to assure state, federal and local code compliance prior to purchase.
Pre-authorization is required for all returns. Call our office for an RMA number. RETURNS WITHOUT AN RMA WILL BE REFUSED. RMA NUMBER MUST BE CLEARLY VISIBLE ON EXTERIOR OF PACKAGE. ALL RETURNS MUST BE SENT FREIGHT/SHIPPING PREPAID TO TRAILER SCREW DEPOT.
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